About The Group
The hotel is an associate company of one of India’s most influential groups of business conglomerates, a name synonymous with innovation, sustainability, and industry leadership. With a diversified portfolio spanning multiple industries, the group embodies a legacy of excellence.
Key Business Verticals
- Hotel:
Over 140+ Hotels in 90+ destinations across 6 vibrant brands - FMCG:
25 mother brands that are increasingly gaining market standing. - Tobacco:
Dominating domestic and global markets with unmatched expertise. - Information Technology:
Delivering innovative tech solutions for businesses in India and abroad. - Agri-Business:
Empowering 4 million farmers through sustainable practices and supply chain innovations. - Paperboards & Specialty Papers:
Housing 200+ advanced manufacturing units with eco-friendly production. - Packaging:
Pioneering sustainability with over 20 years of positive water, carbon, and solid waste recycling practices. - Other Ventures:
Diversified portfolio including resorts, franchisee hotels, and travel services.
Hotels Business: A Beacon of Excellence in Indian Hospitality
- 140+ Hotels,
- 13,000+ Rooms,
- Across 90+ Destinations in India.
- In hospitality business for more than 4 decades.
- Pioneer and trusted brand in India
- Has India’s premier chain of luxury hotels.
- Integrates India’s renowned tradition of hospitality & warmth, with globally benchmarked facilities & services
- Across 6 distinct brands, 12 F&B brands
Compliance Challenges for the Hotels in Manual Compliance Tracking
- Data Privacy & Cyber Security
- Hotels collect guest data, store and process their data. Thus, they required an automated Compliance Management Solution implementation providing detailed compliance checklist of personal data protection guidelines, specific for hotels as it was crucial and essential to adhere them and avoid business consequences.
- With manual compliance tracking and increasing Cyber threats, the hotels encountered difficulties in being updated with robust evolving cyber security regulations and data protection guidelines to prevent breaches and safeguard guests personal and sensitive information.
- HR & Labor Laws
- Basis various geographies and jurisdiction hotels navigate the regulations related to working hours, contracts, wages and employee benefits. The hotels located in all over India were facing challenge of keeping an eye on the frequent state level labor law compliance changes and new labor code status, across the states.
- Tracking Third party or contractual compliance without any automated mechanism was too complicated a process.
- Food Safety & other License Renewals
- Food and Liquor License repository and renewals, Food quality, safety and hygiene standard compliance and document evidence were must to be recorded for management view, hotel inspections and audit purposes.
- Obtaining and renewal of other licenses like hotels operations, fire safety, environmental clearance, VIP Guest security related – reminder alerts were the complicated processes in manual compliance monitoring.
- Other Regulations
- Regulatory Complexity: Tracking safety, environmental, and operational regulations for pools, spas, lifts, waste management, and energy efficiency is challenging without compliance software.
- Tax Compliance: Real-time updates on taxation changes ensure timely filings, accurate billing, and transparent financial audits.
Hotel Project Highlights:
1
24000+ Compliance
Corporate Secretarial, Taxation, HR & Labor, EHS, IT, Industry Specific
2
4000+ Acts
Central Laws, State Laws, Municipal Laws
3
800+ Users
Trained and supported for seamless GCMS working.
4
29 Locations
28 Hotels in India 1 in Global Country
5
Compliance Unity
Unified system ensuring 100% compliance with monthly monitoring.
Final Outcome:
A Revolutionary Compliance Management Solution:
- Largest Compliance Management Solution implementation at a Group level: Following the successful implementation of GCMS in the hospitality business, the Lawrbit GCMS has been implemented at all the 12 businesses and their respective multiple units.
- Efficient and User-Friendly Compliance Monitoring: All users now effortlessly report and monitor their compliance through Lawrbit GCMS and share a system generated, real-time compliance report with the HQ on a monthly basis.
- Management Dashboard for Real-Time Oversight: Real-time compliance status visibility across business, location, function and user, empowering leadership with actionable insights.
- Compliance Certificates: Each business can generate and download their individual compliance certificates from their respective management dashboard.
- Enhanced Compliance Visibility: Real-time compliance status is now accessible at:
- Group Level
- Business Level
- Unit Level
- Increased Adoption of Lawrbit Solutions: Impressed with GCMS, the HQ finance team invested in Lawrbit’s Legal Matter Management Solution (LMMS) also to streamline their Tax authorities notices and litigation processes.
