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Haldia Petrochemicals

One of the largest Petrochemical Companies
Replaced Big4 Compliance Solution with Lawrbit

Published on: Dec 26, 2024

Updated on: Dec 27, 2024

(11 Ratings) 443

HPL Overview

Introduction
  • Flagship Company of The Chatterjee Group (TCG)
  • Among India’s largest petrochemical manufacturers
  • HPL products are exported to more than 60 countries in the world
  • Rapidly expand its capacity from 420 KTA to 700 KTA in a short period.
Other Group Companies related to TCG
  • Haldia Energy Limited
  • MCPI Private Limited
  • PCBL Limited
  • Himadri Specialty Chemical Ltd
  • Adplus Chemicals And Polymers Private Limited
HPL Products
  • HPL: Global supplier of polymers and chemicals, known for quality.
  • Produces 1.7 million tones annually, including:
    • Polymers: Linear Low-Density Polyethylene, High-Density Polyethylene, Polypropylene
    • Chemicals: Benzene, Butadiene, C4 Raffinate, LPG, Pyrolysis Gasoline, Motor Spirit, Cyclopentane

Limitation with Previous CMS

  • Regulatory Update patches were provided on a Monthly basis, giving no relief to users from tracking daily legal change.
  • Manual uploads compromised the timeliness of regulatory updates, leading to inefficiencies.
  • Incorrect mapping & unsynchronized regulatory intelligence undermined data confidence.
  • Obsolete technology, no software upgrades were provided since initial implementation
  • Significant manual intervention was needed for creation of Reports and certificates
  • Lack of adequate support.

Client’s Expectations

  • In-depth understanding of Implementation Team regarding Business, Laws and Compliance applicable
  • Automated, real-time regulatory updates with no human intervention
  • Existing CMS to be replaced in HPL and another Group Company – MCPI.
  • SaaS based software, offering auto updation in line with changing user expectations & tech requirements
  • Comprehensive due diligence and compliance mapping, covering all business functions & users
  • Post Go-Live, end-user support with quick responses to queries and tickets.

Looking Beyond with Lawrbit

1
Real-Time and Automated Regulatory Updates

Ensuring timely updates and assessing their impact on the organization.

2
Department-Wise Consultations

Conducting one-on-one discussions with each department to bridge compliance gaps.

3
Flexible Ownership Matrix

Providing an easy-to-use tool for adjusting the ownership matrix as needed.

4
Centralized Compliance Tracking

Offering a single platform to monitor all compliance obligations across departments, along with the necessary documentation.

5
Timely Project Completion

Achieving project completion within three months.

6
Comprehensive Post-Go-Live Support

Providing user training and ongoing support to enhance understanding of the GCMS and address user queries.

90+ No. of Acts
1900+ No of Compliances
150+ No of Users
790+ Procedural Obligation

Continuous improvements with our Compliance Health Check Services

Compliance Health Check

A year later of GCMS implementation HPL Limited opted for an on-demand Compliance Health Check service to analyze user’s performance, system usage pattern, adoption of system, and utilization of its benefits through test strategy, planning, and execution expertise.

Description Rating
The overall Compliance Health Check process 10
Explanation of Compliance Health Check report 10
Communication from the Health Check team? 10
Presentation of Compliance Health Check report 10
Relevancy of the Compliance Health Check findings 10
Recommendations provided in the report were actionable 10
Satisfaction from Compliance Health Check data? 10

If there is one thing, we could improve upon in regards to our health check / audit process, what would that be?

We are very appreciative of the thorough and insightful health check service we’ve received. The process has been incredibly helpful and the attention to detail is commendable. If there’s one suggestion I might offer, it would be to include more interactive sessions or workshops as part of the process. This could provide us with additional opportunities to engage directly with the findings and implement changes more effectively. Overall, we are very satisfied with the service and grateful for the ongoing support and expertise. Thank you for your dedication to helping us improve.

Do you have any additional comments that you would like to share with our senior management?

I would like to commend senior management for the outstanding support and resources dedicated to the health check service. The professionalism and thoroughness demonstrated by your team have been greatly appreciated and have significantly contributed to our improvement efforts. If I may, I would suggest considering the integration of more interactive elements in the service, such as live O&A sessions or workshops, which could further enhance our engagement and understanding. Overall, we are very satisfied with the service and grateful for the opportunity to work with such a dedicated team. Thank you for your commitment to excellence and continuous improvement.

Given an option to select a solutions or services provider, would you select Lawrbit again? Why or why not?

Yes, we would definitely choose Lawbit again as our solutions provider. Your team has consistently demonstrated a high level of expertise, professionalism, and commitment to delivering valuable insights. The quality of service and the comprehensive nature of your solutions have made a significant impact on our compliances. Your proactive approach and responsiveness have also been greatly appreciated. We value the strong partnership we’ve built and the positive outcomes we’ve achieved together.

On a scale of 1 to 10, 1 = Very Dissatisfied, 10 = Very Satisfied, please indicate your overall satisfaction with:

Description Client Rating
Ease of Scheduling the GCMS Implementation 9
Ability to keep the implementation date 9
Ability to complete the implementation on schedule 9
Ability to complete the implementation with minimal disruption to your daily operations 8
Professional appearance/approach of Implementation Team 9
Professional Courtesy of Implementation Lead 9
Legal Understanding of Implementation Lead 9
Overall satisfaction with Implementation Process 9
Overall satisfaction with our solution (In comparison to what was presented and committed during sales process) 9
Ability to deliver outstanding quality, service, and value 9
Ability to maintain technology leadership with Industry 9
Ability to keep Commitments 9
Ability to treat me like a long-term valued partner 9
Overall Satisfaction with Lawrbit 9
How likely are you to recommend GCMS within your professional network? 9
Client Feedback and Testimony
Ms. Sarbani Mitra

Ms. Sarbani Mitra Senior General Manager Legal – HPL

We are extremely satisfied with the Compliance Tool by Lawrbit and its functioning.

The team has relentlessly demonstrated professionalism and promptness throughout the process, ensuring a smooth and efficient running of the application.

The tool is effective, user-friendly, and tailored perfectly to our company’s needs.

The support provided by Lawrbit for problem resolution has been commendable, with quick responses and thorough assistance. We feel more confident in managing our compliance requirements due to your expert manpower.

DISCLAIMER

The case studies published on this website are intended for informational purposes only and reflect real-world examples of our work with various clients. While we strive to provide accurate and up-to-date content, the results and outcomes described in these case studies may vary based on specific circumstances, client needs, and other factors. Any similarities to actual companies, organizations, or situations are purely coincidental unless explicitly stated. We make no warranties, express or implied, regarding the completeness, accuracy, reliability, or suitability of the information contained in these case studies. The information is provided “as is” without guaranteeing completeness, accuracy, or timeliness. We disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement. The information provided in these case studies does not constitute professional advice. Readers are encouraged to seek professional advice tailored to their needs and circumstances.

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